Refund and Returns Policy

Refund and Return Policy for Malook Chand Cotton and Oil Mills

Last updated: January 1, 2024

At Malook Chand Cotton & Oil Mills, we take pride in the quality of our Kacchi Ghani Mustard Oil and are committed to customer satisfaction. This policy outlines the circumstances under which we accept returns and issue refunds.

Return Policy

  1. Eligibility for Returns: You can return the mustard oil if it is unopened and in its original condition within 3 days of receipt.
  2. Condition of Goods: Returned items must be in the same condition in which you received them. We cannot accept returns for opened or used products.
  3. Process for Returns: To initiate a return, please contact us at op*******@do************.in or call us at +91 99992 93333 or +91 96901 96901. Provide your order number and reason for return.

Refund Policy

  1. Eligibility for Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed.
  2. Refund Method: Refunds will be processed using the original method of payment.
  3. Timing of Refund: Please allow 6-7 working days from the receipt of your returned item for your refund to be processed.

Damaged or incorrect products

If you receive a damaged or incorrect product, please contact us immediately at op*******@do************.in with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Contact Us

For more information about our refund and return policy, please contact us at:

  • Email: op*******@do************.in
  • Phone: +91 99992 93333, +91 96901 96901
  • Address: 7/46 PATHAR BAZAR, Barahdwari, Aligarh, Uttar Pradesh 202001, India
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